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Following our recent appointment as Toshiba GCS Distributor for South Africa, I attended the Annual Toshiba GCS Partner Conference in Cape Town.
I have been to many such events and have heard many manufacturers and vendors pitch their products. At Tactile we do not represent any vendor that does not adhere to strict quality standards, we select our partners carefully.
Toshiba GCS impressed. The rigorous quality standards applied in the component selection process, the expectations towards suppliers to the build of their products, the processes in place to guarantee stability and security, the lengths to which they go to create the ultimate comfort for their partners and the end users... simply impressive.
When composing my feedback to the sales team, I was not short of USPs and impressive bits of info. Still fairly quickly I started considering a new, strong and unique differentiator. Feedback from my colleagues with lots of experience in the industry only pushed me more towards working out what is a differentiator in many ways:
I am glad to announce that Tactile Technologies now offers a standard 7 YEARS warranty program on all Toshiba GCS TCX products!!
What does this do to your Total Cost of Ownership? It reduces it to an absolute minimum, it is that simple. No need to elaborate further.
On top of this, Toshiba GCS commits to supporting the TCX products up to 7 years after the product is obsoleted. If you then know that the average product life cycle of a TCX product is also 7 years you get some truly incredible numbers. The TCX800 AIO platform for example was launched only last year in 2018 meaning:
Never seen before in South Africa, at least not in the 20 years that I have been active in the industry.
If you would like to find out more and get all the detail on the products on offer and the many value adds available, please contact myself or your account manager.
- Mauro Mercuri, Group Director for Tactile Technologies