Tactile Technologies, the official sole distributor of Elo TouchSystems in sub-Saharan Africa, has inked a partnership with Epson South Africa, to offer industry-leading point of sale (POS) solutions to the South African hospitality, kiosk and retail industries.
With retail and wholesale spending up 9.58% over the December 2010 period, retailers and the hospitality industry are seeing no shortage of motivation to grow and improve their businesses as the year begins to kick into high gear.
This is according to Tactile Technologies MD, Mauro Mercuri, who says the local market is changing rapidly and presents many opportunities for the partnership.
“While retailers and the hospitality industry continuously look to improve on their efficiencies and provide the best possible experience for their employees and customers, the issue of cost containment is by far the biggest driver of change.
“We are in the business of providing technologies that improve experience and efficiency, which is why our route to the local POS market is primarily via leading technology companies that are well established in the industry.
“This is why it is important for us not only to provide great technologies to this vibrant and fast-growing industry, but also providing solutions that are relevant to local businesses, particularly those that are utilising dated or legacy products that are in dire need of replacement,” Mercuri says.
Tactile Technologies has partnered with some of the top touch technology brands in the world to deliver a comprehensive solution that is specifically designed for the demanding and high-paced world of the POS industry, and adding Epson as a reliable printer brand rounds off the company’s overall solution offerings.
“We also have several projects in gaming, banking, retail and other self-service areas, where Epson kiosk printers will complement our Elo touch screen range.
“Epson’s legendary reliability and value for money made its POS printers a logical choice for us when we were looking for a POS printing partner for our business. We look forward to a mutually beneficial relationship with Epson over the coming months and years,” he adds.
Kelvin Reynolds, general manager for Epson Southern Africa, says it is Epson’s mission to constantly improve on its specialised value added channel.
“We identified the need to appoint value-added resellers and partners that can deliver the highest possible service standards in various specialist industry sectors. Tactile Technologies’ appointment as a reseller of Epson POS products was a natural fit for us as a strong player in the local POS market.
“With Tactile Technologies’ solid reputation and portfolio of reputable products, we are confident that our partnership will yield favourable results for both companies,” Reynolds concludes.
For further information, please contact Mauro Mercuri: Tel 021 551 2992, e-mail mercuri@tactiletech.co.za.
